A face covering must be worn throughout the entire journey if applicable. re 15: Animals and birds in cages with a solid bottom (baskets, boxes, containers, etc.) 8.1 Instructions issued by driving and accompanying personnel must be obeyed. z o.o., the increased fare shall be the sum of the appropriate fare and the additional fare: PLN 150 collected during the inspection, or PLN 200 when a request for payment has been issued. In this case the passenger is entitled to a full reimbursement of the ticket price. The implementation of the contract will be governed by German law. In the event of death, this advance payment is at least 21 000 per person. re 16.2: In the event that a passenger holds a one-way ticket for a connection that, at their departure station, is delayed by 60 minutes or more, and the passenger decides to abandon their journey, they have a right to a fare refund. If individual provisions within these General Business Terms and Conditions of Carriage should be or become entirely or partially ineffective or void, this shall, in principle, not compromise the efficacy of the contract of carriage as a whole. If you are a passenger travelling in a wheelchair, please call FlixBus on +49 (0)30 300 137 300 or service@flixbus.com. This is done preferably by scanning the tickets. Buying FlixBus tickets from the driver is not, yet available. I. To the fullest extent permitted by applicable law, claims to substitute transportation shall not exist in these cases. 17.4.3 Liability for damage or further damage resulting from passengers failure to pack the luggage items in an appropriate manner shall be excluded, except in cases of intent and gross negligence. MonSun 6:30 AM7:00 PM Our conditions concerning cancellation remain, however, unaffected by the above. is possible on board selected buses. re 7.4: Verification of the right to transport is performed by comparing the passengers name with the data of the identity document, as well as information from the reservation list displayed on the mobile phone of the driver or station personnel, based on the current booking situation. 6.1 Passengers are recommended to reach the departure point 15 minutes prior to travel commencement. Open 24/7 This assessment is the responsibility of the bus driver. (General rule: ID card for citizens of European Union, Norway, and Iceland; Passport for citizens of all nationalities). Claims to substitute transportation shall not exist in these cases. FlixBus shall limit the overall cost of the accommodation, excluding the carriage costs between bus station and lodgings, to $80 per night per passenger and to a maximum of two nights. Children over the age of 16 can travel . 8.9 Measures to protect against Coronavirus (COVID-19) or other infections. The above-mentioned claim to free accommodation in a hotel or other form of lodging shall not apply if Flix is able to prove that the cancellation or delay was caused by adverse weather conditions or severe natural catastrophes which compromise the safe operation of the scheduled bus service. In the event the destination is a long distance away or no reasonable alternative connections are available, making it necessary to resume the journey the following day, passengers are offered free accommodation in a mid-range hotel. They must travel with parents, guardian or custodian, and need to have the childs birth certificate with them. 5.2Schedule amendments which take effect after the contracts conclusion and for which the carrier is not responsible (e.g. 9.7 All passengers shall be obliged to use seatbelts in accordance with statutory regulations, insofar as the bus is equipped with them. 3.5.1 There shall be no entitlement to book all price brackets or price quotas in connection with any particular form of booking. Non-collapsible pushchairs shall not be transported. You can use this voucher code when making your next purchase with Flixbus by the 28th of February 2022. clause 14.3.5). 12.1.1 In the Czech Republic, individuals with a disability or limited mobility can travel at a reduced fare provided they can prove the possession of a valid ZTP or ZTP/P card issued in the Czech Republic. Complaints may be made within one year from the date of the event that is the subject of the complaint. Cancellation fees or rebooking charges may also apply (see 4.2.) The vehicles are used for the transport of passengers. 12.2.2 Generally, only those persons with a seat reservation are entitled to occupy a reserved seat. 1.5 If a journey is booked when on board a vehicle, an obligation to convey shall only exist in the event that sufficient seating is available for the entire journey. Special luggage prices are set by partner bus companies. 14.5.2 Should passengers nonetheless choose to place valuable items in their stowed luggage, no liability claims shall be accepted. Bercy (vending machine) The Customer may cancel the trip at any time up to 14 (fourteen) days prior to the scheduled departure free of charge. In some cases, this may take the form of buses operated by other companies, cars or railroad. Our carriers or FlixBus are not responsible for damage to or from the transport of bicycles. 9.5 Passengers who cause soiling in the bus, either intentionally or as the result of gross negligence, shall be obliged to pay FlixCompanies a cleaning fee of at least 100, provided that passengers shall be entitled to provide evidence that no damage was caused or that the said damage was considerably less than the aforementioned flat rate. Upon expiry of this deadline a processing fee of 5 will be charged for each written request for payment, provided that the passenger cannot prove that no, or lower, processing costs were incurred. Overnight journeys are served by a two-person crew, with the drivers alternating more frequently. 13.2.5 A refund will not be given if the passenger did not travel or the seat was allocated or purchased free of charge. 13.3.1 So-called special luggage requires prior registration by passengers and confirmation that its carriage is possible. re 7.1, 13.2.1: In Russia, we recommend passengers to arrive at the bus station of departure 30 minutes before departure. 4.2 Passengers who, upon inspection, are found to have failed to make a valid booking, shall be obliged to provide their correct personal details and to identify themselves upon request. In May 2018, German bus company, FlixBus, opened its first connections in the United States, having already established its office in Los Angeles. Autogara Militari, Strada Valea Cascadelor 1, Bucharest The customer will be informed in text form five days prior to a charge of the trip price. The liability limitations and liability exclusions stated do not apply in the event of liability that is mandatory by law and regardless of negligence or fault, or if a guarantee regardless of negligence or fault has been assumed in a specific individual case. 13.7.3 The carriage of bicycles is dependent upon the available capacity of maximum three (3) bicycles per bus. The reservation must be carried out by an adult, and at least one adult must be present as a supervising person in the bus. MonSun 8:00 AM7:00 PM, Amsterdam By commissioning FlixBus and using its website, your personal data will be processed according to the provisions of the applicable data protection laws. 12.4.2 An extra seat is not an additional claim for carriage within the meaning of section 2.2. 14.4.1 Musical instruments are regarded as special luggage. You may be wondering what we mean when we mention ourtrains? Driving and service personnel shall check that the information on the ticket is identical to the form of identification (identity card/passport) provided by the passenger. (272 kg) as required by applicable laws. Youth age range: 12 - 25. These are subject to separate conditions. Luggage on a FlixBus Each FlixBus has plenty of space for your luggage. Customers are strongly encouraged to remove any valuables from the bus during breaks to prevent loss, theft or damage of which FlixBus shall not be held responsible (to the fullest extent permitted by applicable law). 9.1 Instructions issued by driving and accompanying personnel must be obeyed. MonSun 6:30 AM11:00 PM re 19: Moscow is the place of jurisdiction. Slight deviations from these dimensions are permitted provided that the total dimensions of the item do not exceed a total height, width and length of more than 35 inches (90 cm). Cylinders are to be no larger than 4.5 inches(11.4 cm)in diameter and 26 inches (66 cm) in length. The limitation period is suspended for as long as negotiations are ongoing between FlixBus and the Customer regarding the claim, or the circumstances surrounding the claim. There shall be no general claim to the carriage of bicycles. 10.7 Passengers shall be obliged to only carry goods with them which are exempt from customs duties in nature and quantity. 10.5 In accordance to Article 10.4, FlixBus is under no obligation to reimburse the ticket in full or in part, or to make any form of compensation. In the event of problems during the trip, he is the primary contact person. 3.2.3 Every passenger with a valid ticket is entitled to a seat. If any unauthorised access by third parties is observed, the bus driver should be informed. 16.6 The amount of compensation for all other property damage, which is neither accidental damage to luggage nor damage to wheelchairs or other mobility aids or assistive devices, shall be limited to $250 USD per adult ticket and $125 USD per child ticket, unless the property damage is based upon intent or gross negligence. . The relevant documentation should be sent via the contact form available at https://help.flixbus.com/s/contact-us?language=en_GB or by registered post to the following address: FlixBus Polska sp. 17.8.2: The complaint should include in particular the designation of the person submitting the complaint, description of the circumstances and reservations raised, indication of the damage suffered, determination of the claim (compensation amount), and the signature of the person lodging the complaint. Choose UPCOMING (trips). Any one above the age of 12 is considered as an adult and pays full fare. re 17.3: The amount of compensation in case of damage to life or health will be no less than RUR 500,000 per insured event. Individuals with a disability or with limited mobility will be provided assistance by FlixBus, in accordance with Annex I a and b of EU regulation 181/2011, within the carriers area of responsibility. To make your trip as pleasant and safe as possible, there are some regulations to keep in mind. re 11.5: Passengers up to the age of six are transported free of charge; this does not apply to the second or any other subsequent child accompanied by the same passenger or, if the child is provided a separate seat at the request of the accompanying passenger. 15.5 Further claims arising from harm caused by the cancellation or delay shall be excluded. This may occur, for example, when pregnant women, minors, children traveling alone or persons with physical disabilities need to move to another seat and no corresponding seats are free. Hand luggage is carried free of charge. This could be done, for instance, to avoid unused seats or long approach routes due to unfavorable bus sizes. Brno 13.4.2 Should passengers nonetheless choose to place valuable items in their normal luggage, no liability claims shall be accepted. 8.2 Driving and dispatch personnel shall be authorized to exclude persons from travel if they are obviously intoxicated or under the influence of drugs. if a passenger does not have in his/her possession any document or identity paper with his/her full name and photograph on it, see 10.3; if a passenger provides a document or identity paper whose information does not correspond to the information on the ticket. MonFri 8:30 AM5:30 PM, Sat 9:00 AM5:00 PM, Sun 9:00 AM5:30 PM The Most Choices Millions of routes worldwide. In particular, due to the technical characteristics of the Internet, a permanent availability of the booking options on the Internet cannot be guaranteed. United States Federal immigration agents have been reported to occasionally stop, board, and perform warrantless searches on intercity buses within a certain distance from international borders. Children aged 0-1 3 of age are not allowed to travel alone. To the fullest extent permitted by applicable law, claims to substitute transportation shall not exist in these cases. 4.4 The increased carriage charges must be paid immediately, or, in other cases, 2 weeks at the latest after receipt of the payment request in text form. 13.1.3 There is no requirement to make a (paid) seat reservation. Electronic stability control (ESP), emergency brake assistance, lane change assistance, adaptive cruise control, ambient light sensors, clearance lights and more are standard safety features on the green buses to ensure you arrive at your destination securely. You may also contact the court office via email at court@baynj.org. The overall design of the booked trip is impaired, in particular, if the change or deviation results in an additional organizational or financial burden for FlixBus. Prague 15.2 Should it be reasonable to assume that the departure of the booked journey must be cancelled, or will be delayed by more than 120 minutes or in the event of overbooking, passengers have the following options: (a) to continue their journeys at the earliest possible opportunity on a different route leading to the destination stipulated in the contract of carriage at comparable conditions (economy bus or rail tickets only. If passengers are unable to verify the distance travelled, the starting point of the route is used for the calculation of the increased carriage charges. 150). 14.1.1 The luggage allowance included in the fare is limited to one piece of free luggage per passenger with a maximum size of 80 x 50 x 30 cm per bag. 9.4 FlixBus reserves the right to refuse boarding. If passengers book individual routes and combine these to form a journey involving transfers, they shall bear the risk of missing a connection. Driving and dispatch personnel shall be authorized to exclude persons from travel if their measured surface temperature is above 100F (37.8C) and/or they show signs of a contagious disease that may be transmissible to other passengers during the normal course of travel. There shall be no entitlement to any savings or discounted prices if, due to technical problems, the system is only available again at a later point in time (e.g. If an available promotional fare is less than the reduced fare, children shall automatically pay the lower price. 16.1 In the event of slight negligence, liability shall only be assumedexcept in the case of injury to life, limb or healthif essential contractual obligations are violated. MonSun 9:00 AM7:00 PM 13.2.2 Generally, only those individuals with a seat reservation are entitled to occupy a reserved seat. The booking can either be done online during the booking process or online via Manage My Booking after the ticket purchase. The voucher is valid for 12 months and is worth the price of your booking minus a cancellation fee, if applicable. (20 kg). Verification of eligibility for transportation is done by comparing the passengers name with the data of the identity document and the reservation list, which is displayed to the driver or station staff on the mobile phone, depending on the current reservation situation. In addition to booking tickets online or purchasing them on-board the bus, we also offer you the option of booking tickets via one of our official ticket resellers. If necessary, these will be indicated during the respective booking process and on the issued ticket. Children and minors aged 14 to 18 may travel alone in Russia. To ensure the feasibility of carriage of an assistance or guide dog, it is necessary for the passenger to inform FlixBus of his needs in text form at the time of reservation/booking. 8.9.3 Driving and dispatch personnel shall be authorized to measure passengers surface temperature with the use of non-contact infrared thermometers (NCITs) prior to boarding. Trained and Certified DriversDrivers in our network also attend regular safety trainings to be prepared for any traffic or travel problem that may occur. 1.4 The booking confirmation (see clause 2.1) entitles the passenger to a journey between the start and destination indicated on the ticket. To contact the Bayonne Municipal Court office by telephone, please call 201-858-6934 or 201-858-6918. Any additional costs incurred as well as delays caused by the Customer or his travel companions, in particular non-booked additional services, such as longer stays than agreed, longer breaks, or late departures, will be borne by the Customer. You can refuse a search of your belongings by saying I do not consent to a search. In the event of a purchase by direct debit, the payment amount will be due for payment on the date specified and debited by our external partner Adyen from the debit account provided in the order process and at the bank specified therein (debit account). The Customer will only be entitled to offset in the event that his counter-claims have been legally established or are uncontested or acknowledged. Claims to a particular form of transport shall not be recognised. 12.2.4 In case of cancellations and delays, the seat reservation fee will be reimbursed. Passengers who do not wear appropriate mouth and nose protection may be excluded from the journey. Bus drivers are authorized to exclude persons from travel if they are clearly intoxicated or under the influence of drugs. up to a maximum of two hours. It's easy to find the nearest ticket sales points using our search function below. The Customer has no claim to an observance of this trip time. Open 24/7, Berlin Schnewlinstrae 2, 79098 Freiburg 9.5 In accordance to Article 9.4, FlixBus is under no obligation to reimburse the ticket in full or in part, or to make any form of compensation. Section 10.3 applies accordingly. The surcharge communicated by FlixBus must be confirmed by the Customer within the specified deadline in text form. 12.2 Restrictions on seat reservations 13.8.1 The carriage of e-scooters in long-distance buses is excluded in principle. Step 2: Reserve your trip. MonSat8:00 AM5:30 PM, Bucharest Major changes to bookings that involve a significant difference in trip time, as well as changes to routes, may entail additional costs, which will be determined at the sole discretion of FlixBus.
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