rite window complaints

But they still managed. Advertisers above have met our In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Rite Window rocks!! All of their staff, from the sales Rep to the installers to customer service Reps are attentive, honest, and efficient. I would recommend Rite Window to anyone who is looking to replace windows or doors. The work was done well and they kept the house clean as they went! I had to put them all back up. Rite WIndow great service, installation and professional staff. From the initial meeting to discuss my needs, then the measuring, as well as Erin the project manager, to the workers, I can highly praise the whole process. I'm Peter DeVellis, co-owner of Rite Window. I would ask for these two installers by name if thats possible for my future replacement work! Will now be enjoying a draft free home, and wont be bothered by the furnace constantly running. Once a business is rated, we require it to maintain an overall average of two stars or greater. After initial admission to the HomeAdvisor network, businesses are re-screened biennially. They filled it with caulking, and we are now trying to fix it, but it is a bigger job than first anticipated. We also repair/replace broken or failed units of glass, screens, and patio doors. excellent service & products Continue reading . There is no bidding as the fully executed purchase and sale is a binding contract. I love the quality of the product and consider my overall transaction to represent a good value and a fair price. Well we never got a call and contacted Rite. The complaint was posted as a customer review. I was unaware of that was the answer we got. I called Rite Windows and a new sash was delivered in less than two weeks. Required fields are marked *. The windows", Five-Time Winner of Angie's List Super Service Award, Better Business Bureau Accredited with an A+ Rating, 97% "Likely to Recommend" Rating from GuildQuality, EPA Certified as a Lead-Safe Licensed Contractor. I called built rite and the following day someone from built rite arrived on time and provided me with an estimate which I agreed to. The work will begin as soon as we close. Pleasant and professional. installed new replacement windows great installation however clean up was poor did not clean windows after installing had caulking and dirt on them |broke a rain down spout did not tell me. Gino and Dave just completed replacing all my windows and I must say they did an excellent job. Well be doing the project later on and this company will be strongly considered. Very happy with the finished product. Well . I called with some questions about installing new windows and they were very helpful. I highly recommend Built-Rite Windows. Im systematically replacing the windows in my cape-style home and have worked with Rite Window three times now, (one more to go!). We were having new windows installed in our living room. John Willett the service mgr, sent a wonderful estimator Artie to measure and price out this small but important job. strict standards for business conduct. Rite Aid at 2176 Hillsboro Rd Ste 124, Franklin, TN 37069. Our energy expenses went down dramatically. Our third-party vendor uses a national criminal database ("NCD") to screen service professionals. With energy-efficient replacement windows, entry and patio doors, roofing, showers and baths, we install products which will add to the value of your house. Consent is not a condition of purchase. Kansas city Missouri, seal-rite Seal-rite windows they owe me for 19 hours of pay @8.00 per hour they shut down n never paid me. Roofing, siding, and gutter services. This review was chosen algorithmically as the most valued customer feedback. The 3 man crew were true professionals and gentleman. I was not pleased with overall process of the window installation. Darlene. From the salesman to the guys putting the windows in they were very friendly but very professional. This was the the easiest home improvement we have done!! We provide honest service without any hidden fees or high-pressure sales tactics. The initial sales/measurement visit and install went great. Company was very argumentative when I told them I wasn't pleased. They replaced lots of rotted wood. They did try to make amends to me but their handy man wasn't familiar with window installation. As a matter of policy, BBB does not endorse any product, service or business. We are going to go elsewhere for the work. Copyright 2023 ProReplacementWindows.com All Rights Reserved. From START to FINISH Great Service all around! We had 6 windows replaced and everything went smoothly from the time he came to show us the windows, to measuring, and installation. Have something to share about Built-Rite Window Corp? I am just looking for a better understanding. I will tell anyone I know looking for windows to call Rite Window for sure. The installers were courteous and professional and they did the job Rite. This business is in an industry that may require professional licensing, bonding or registration. He had no regard for what he tried to show him , just walked away and started barking orders at the other two crew members who had to work with him . You will be happy you did! 4.0 Job Security & Advancement. I was very happy with the salesperson and the installers. The installers (Joe & Dan) were friendly, and very professional. I would definitely recommend them to anyone just confirm with them that they clean up and reinstall blinds that they remove. Vinyl windows use foam wrap, multi-fin weather seal that keeps rooms at desired temperatures. John Willett the service mgr, sent a wonderful estimator Artie to measure and price out this small but important job. They have a track record of not honoring their commitments. As long time home owners we have yet to have a perfect experience with a job. That did not make sense to me. Their online reviews seem to be solid: 4.6 on google, 4.4 on FB, and 4.7 on Home Advisor. Not only that, when looking for a window company to get this project started I received 3 other quotes, and Rite Window blew everyone away with their price. We had two picture windows and 8 standard replacement windows installed in October 2016. Rite Aid is located at 1122 Murfreesboro Rd, Franklin, TN 37064. Search the Chamber Directory of over 30 Million Businesses Nationwide! KOHLER LuxStone Bath & Shower Consultation. If I had been given notice that they would be tearing out every window they had put in than my husband and I would have prepped the porch and patio prior to their arrival so this juvenile did not have to curse under his breath and throw a temper tantrum that we were not prepared. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Bang up job! I have not been sorry, these windows speak for themselves. I have worked in property insurance as both an adjuster and on the subrogation for a decade. 4.2 Pay & Benefits. Product was as I expected.the installers were very professional.have other windows to replace next year.am going to use them again. Great company to do business with, everyone was friendly and professional. Hiding negative complaints is only a Band-Aid. Nothing unusual. Rite Window is proud of our record and we welcome the scrutiny. I would with out any doubt use them again ( still have basement windows to replace), or recommend them to anyone. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. They came back days after the project was completed with a new motion sensor light and installed it. Thank you Brian and rite window team. Businesses will not be admitted to the network if their owners or principals have the following felonies in their available criminal records*: Our background check does not exclude service professionals unless the crime at issue is a felony. 4.2 Culture. Awards and Badges Angi Certified Images Ratings Distribution 5 285 4 11 3 3 2 4 1 9 Rating Details Price 4.8 Professionalism 4.9 Punctuality 4.9 Quality 4.9 Responsiveness 4.9 Get a Quote Customer. Thank you. Transferable warranty to next homeowners also a plus. They stripped our rather large roof completely and cleaned up everything. We complete our work quickly and stay within your budget, no matter what type of project you have in mind! I had Built-Rite install a front door w/ storm door, a rear slider, and a bay window in April 2009. Awesome service, pleasant / friendly. Overall a great experience, sales was very low pressure, great prices. The blinds are causing a white stripe from top to bottom on the glass in 3 areas. RITE WINDOW - 72 Photos & 69 Reviews - Woburn, Massachusetts - Windows Installation - Phone Number - Yelp Rite Window 69 reviews Claimed Windows Installation, Roofing, Door Sales/Installation Closed 8:00 AM - 7:00 PM Hours updated 2 months ago See hours Write a review Add photo Share Save Photos & videos See all 72 photos See All 72 Teamwork makes Rite Window great. 14 windows installed in less than 5 hours! Your email address will not be published. 05:32 PM. The customer service, sales and installation was top notch. I am not writing to complain or to provide a review. I am not upset. Brian and Mike arrived on time and did a very professional removal of the old tub/shower and installation of the new tub/shower. Rite Window makes it easy and affordable for you to upgrade your windows, doors, roofing, showers or baths. My husband described the 3 employees who came to replace windows, a slider, and storm door as the B team and felt he had to keep an eye on what they were doing. By using HomeAdvisor, you agree to our Terms & Conditions, Copyright 1999 - 2023 HomeAdvisor, Inc. All Rights Reserved, American Architectural Manufacturers Association (AAMA), Window and Door Manufacturers Association (WDMA), Angies List Super Service Award 2012, 2013,2014,2015, HomeAdvisor uses an extensive screening process to screen businesses and business owners/principals. Harley M. Business Owner 11/16/2022 Hello Chris, we are disappointed to hear that your experience has been less than the 5-stars we strive for. Customers have most cited great customer service and supreme professionalism as the primary reasons for choosing Rite Window for their replacement windows project. Thank you great company those two guys who came over for the job Vinny and John were awesome professional, nice and clean I m very happy with my new windows and my storm doors, what a great experience. They did excellent work and cleaned up perfectly after themselves. (With no "D" or "F" grades). They were the only ones that kept their price the same after Hurricane Sandy. I had these windows installed at my sons home, and he couldnt be more pleased. She didnt try to pressure us into buying options we did not want. Keep up the great service!! This is Peter DeVellis. Rite Window provides window, door, roof, shower, and bath system installation services. They were very carefull an cleaned up upon completion. They leave your house the way the found it (only with new windows). The salesman was knowledgeable and helpful, someone that gave me the straight story. Great product and warranty. Lakeland, Orlando, Florida, Revco Inc - Seal Rite Windows And Doors - Andy Williamson revco New name same lowdown practices Tampa Florida, Revco - Seal Rite Windows And Doors, Andy Williamson, The Ayers REVCO - Commits Crimes Against the Elderly and Handicapped, Fraudulent Misrepresentation of Windows and Doors Tampa And Jacksonville Florida, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Beautiful window, no mess was left behind. I qualified for the replacement of 6 Windows through OCLTRG except I have 8 windows and a broken storm door that needed to be replaced. We guarantee your satisfaction, and we won't leave until the job is done right. The price was very reasonable for an excellent product. We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews. KANSAS CITY Missouri, Rite Windows Synchrony Bank Interest Free Financing Ripoff Scam Woburn Massachusetts, Seal rite windows Stone built,josh stone,seal rite windows llc. No hard sell. The process was quick and easy and the windows came in earlier than promised. We had an issue with the area around one of our windows on the outside of my home and they handled it professionally. Contact us today and schedule a free consultation. The job and workmanship was great. Please note that HomeAdvisor does not confirm local licensing. Access the headquarters listing for Rite Window. I would highly recommend your services. If a business states that it's registered as a corporation or limited liability company, we confirm that the company is in good standing in the state in which they operate. From beginning to end wonderful Continue reading . The project was completed within the time frame we were told. Our Process As Easy as 1-2-3 1 Schedule a Consultation 2 Design Consultation Our design experts will tell you all about the products we offer and explain how we can make your dream bathroom a reality. Marketing department (Former Employee) - Woburn, MA - February 23, 2021. I cannot imagine a better guarantee of quick payment than a bank check from funds guaranteed to be available and waiting. I have had to call for service twice over the three years and they are always prompt, professional and accommodating. They say they stand behind their product and they really do. They were very good! Please call the Consumer Affairs Office and inquire about the specifics of my previous license; also check our current MA HIC License #138722. We DO NOT remove reports. Call or click for your FREE estimate today! Replacement windows are a bit of a misnomer though. Regardless, I'm currently working with the Consumer Affairs Office to correct the status of my previous license. Schedule a Consultation 3 One Day Installation Before / After Your Bathroom, But Better No drafts this winter. From my first encounter with the Rite Window Salesman, to the last RW employee who came and installed the windows, I had a strong feeling that I chose the right company. Total cooperation with delivery & installation. I had to have them come back 2 times to touch up a couple things on the door/molding, but they were glad to come out and assist. 5 stars go to Vera though who answers the phone she is so polite, respectful, answers any questions you may have, returns phone calls for the company and tried to reassure me that I would be ok while this discourteous and hot headed worker was at my home, whom she apologized for, which she shouldnt have to do. It really looks great and we are looking forward to using it. According to your professional crew person who yelled from my roof top in the phone to you it needed an abortion. The windows look great, and I wouldnt hesitate to use them again. The reason why, is often buyers use the quote to close their deal, but don't use our services after the deal is closed. Change. I was amazed at how quickly they removed and installed the windows. Custom residential and commercial awnings manufactured and installed. From the moment Jacob and Chris set foot in our house and explained how our new shower and tub would be installed, we were nothing but impressed. Fast they know what they are doing . All honest feedback is posted - good or bad. Just had 8 windows and 3 bay windows replaced after building this house 30 years ago. The thing is with a rehab loan you must obtain the quotes and contract with your contractor prior to closing. This company is a corporate account and is not screened by HomeAdvisor. I understand the worker who did the 1st install was fired but why on the second trip out (which included you) did no one recognize the fact that the windows were placed into the wrong framework .Now on your third visit this crew realizes the windows were not put in correctly and the entire job from day one has been ripped out and windows are being moved around like checker pieces into the right places and I have one crew member complaining about what an awful job was done previously and f bombing for lack of a better term from his vulgar mouth that he should have been on the job the first time and it would have been done right . More information, including Brands Sold, Products Sold, Month in Operation, Provides Delivery, Pet Friendly and more. Rite Window believes if you sell a quality product for a fair price you have nothing to hide. I would truly recommend All Rite to everyone. After the window were installed, found one lock inoperable. Great windows and installation Continue reading . Excellent product service and installation. Workers professional and neat Job completed in short time communicated with us need to return for 1 thing and did so next day would use Rite window again and have recommended them to my friends. I wouldn't hesitate using this company for your next window project. Related: Champion Windows Coastal Windows NEWPRO Paradigm Windows Renewal by Andersen Rite Window United Home Experts Window Nation Window World, Your email address will not be published. RiteWindow is the only company I'll ever use again to replace windows. They did have to come back but made sure it was convenient for us. The installers were very respectful of our property as well as being very courteous. Rite Window wasnt the cheapest but the quality of the window as well as the quality of the installation made it a tremendous value. A fantastic experience from day one when Juli a sales rep came to our house. 207 Jacksonville, FL 32216-4041 Visit Website (904) 296-2515 Want a quote from this business? I have to say that Matt, Dave and Rich were amazing! It is just a matter or us lining up the work to be done, we close, then the work gets done and everyone gets paid with the rehab funds. I was very happy with the salesperson and the installers. I am now refiling. I have been with Rite Window for over a decade, after working for many other companies I believe Rite Window's people, management and philosophy is why they are the leader in New England home improvement. Thank you for your consideration. Makes perfect sense as the bank/lender needs to know the cost of the rehab work being done prior to closing so they can write the loan. Window Types: Rite Window offers windows in the following styles: awning windows, casement windows, bay windows, bow windows, double hung windows, picture windows, garden windows, basement windows, and slider windows. Upon completion of the installation, waiting for screens to arrive , we will give a finale payment of $3800 . This Oct., the latch broke and they came out and repaired it as well as gave me paint for some scratches on the door. Great work. Several weeks later the windows were installed. By clicking Get a Quote, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Have a piece of glass cut to replace the sealed damaged glass. The whole process was smooth and easy. No subcontracting and no one word answers to our questions. Dave and Carl did a wonderful job. BUILT-RITE WINDOW CORP offers the following services: Windows, doors roofing, siding, decks, porches, awnings, railings. Believe me it was not a pleasant day to say the least . If you have any questions about our company, or would like copies of our Consumer Affairs Office and Better Business Bureau files, please contact me directly at [protected]. Corporate Advocacy Program: How to repair your business reputation. What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network? Free speech is the backbone of American democracy, yet on the internet it's become perhaps "a bit too free". . We finally decided to replace our 20+ year old windows and chose Rite Windows because of their professionalism and no pressure sales presentation. This window company continues to impress us after our installation 3 years ago. Help your neighbors make an informed decision. We ensure that our products are installed correctly every time - guaranteed. Reply. This will surely increase the credibility of your complaint. themselves and their business on their profile. Born with a silver spoon in his mouth. The owners of Rite window Peter Devellis and Ted Castonguay formally operated under other window company names. Guildmembers can selectively publish these comments here on their profile page. Nice job! I chose to work in this industry because Rite Window strives to help homeowners receive a quality product at the right price . Rite Window Reviews: Rite Window Reviews maintain an average score of 87% across several online review sites. Hired and fired with-in a month because I couldn't close deals. The windows were a bit more then another advertised company BUT we could definitely see a difference in the qualify and look of the windows. In addition to installing home improvement products that make your home more attractive and energy efficient, we focus on quality! Rite Aid can be contacted at (615) 591-0905. But overall happy with the outcome. Im still waiting for some minor repairs, but the entire process was well done. Read More, Custom residential and commercial awnings manufactured and installed. All Angie's List reviews are submitted by IDENTIFIED sources, and each review is screened for legitimacy by Angie's staff. They were very courteous, making sure to wear masks inside the home. Should you have any problems with your new windows, doors, roofing, shower or bath, one phone call to Rite Window is all it takes to have the issue addressed. 12 Double Hung Windows with screens 1 Sliding Glass Door with sliding screen 1 Front Storm Door with Sliding Screen. Bath Replaced for Reasonable Price Continue reading . The home is in real nice shape. Maybe the idea of a lender being involved in the payment is a deterrent for some reason. We want to replace approx 13 windows, 6 sliding glass doors, and maybe a front door because we have the budget with our rehab loan. Why Ripoff Report will not release author information! See below for recent customer reviews posted to our website and social media pages. Would use them again. They have a track record of not honoring their commitments. They still take care of their customers after these 4 years. Your rating will help other customers make the smart choice when hiring. Specializing in Roofing, siding, and gutter services. The wrap around the exterior windows make everything look brand new and definitely made a huge physical appearance on the outside. Highly recommend the Rite window product and installation team. The windows are great. One simple question : Why were 5 of the 8 windows finished off differently than the other 3 ? These guys were great. Beware this gimmick The deck is big and its design on is really beautiful. Hello Pamela, We heard an ad on the radio and decided to call and ask for some information. I was expecting a crew of 6-7 people, but just a crew of 3 arrived led by Christian. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Listened to what I wanted and helped in my decision without trying to add mre cost to my order. I was shocked! From the salesman to the project manager they are very informative and always in communication. We highly recommended Rite Window! They were a fraction of the price of Anderson and NuPro, and had a no pressure sales pitch. This equates to a 4.34 out of 5 star rating on average. The crew were so nice and tidy when working. And on time . Rite Windows uses vinyl windows that go hand in hand with the Energy Star certification. No high pressure sales calls!!!! Family owned home improvements with high quality, low prices, full warranties and service. My partner and I wanted to operate an independent company and we both exited that franchise to start Rite Window. Also, when the door is opened fully, it rises out of the track, and does not slide as easily as we expected it would. Install was quick and easy, very professional team. (They've been very helpful, but as you know sometimes the wheels of government grind slowly.) This equates to a 4.34 out of 5 star rating on average. It is not your usual segment where a PSA can fall through between a private home seller and buyer. The experience was a good one and I really like the way my new windows look. Ted is very talented and his contributions to our company have been immense. We are happy we went with them. AVI Windows & Doors. Also why was the storm door not finished off? For the price we paid we are disappointed with the quality. I like working with companies where there is clear communication and no surprises. But websites like this one use no filter to gauge the accuracy, truth, or the motivation of the anonymous reviewer. I filed a complaint on 4/11/22 against HomeRite. A professional installation; workers respected our home and cleaned up beyond our expectations. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. To keep all of the windows in my home uniform I paid for the additional 2 windows and storm door. All rights Reserved. Their insurance Company asked me to sign off on paper work for $25.00. My windows were installed years ago and as soon as we purchased this home, the draft indicated from the windows were evident. I had been putting off replacing my windows for 3 years dreading the high pitch sales, misleading quotes and now knowing who would do the actual install. Enter a zip code and get matched to businesses near you. By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. I was referred by a neighbor who is also very pleased with their windows. Wayne was very knowledgeable and the guys installing did such a great job for a big project. I would highly recommend them to anyone. Energy Efficiency: The company offers a wide variety of energy efficient windows (Energy Star certified). The sales rep came to my house after a quick survey he left us with a quote and told us what the time frame would be. Revenue: $5 to $25 million (USD) Rite Window sells and installs quality replacement windows, patio+entry doors, roofing and gutters for homeowners throughout the Boston Metro region. Consumers love to do business with someone that can admit mistakes and state how they made improvements. When the window came in, John had Artie do the installation. Window Installation Contact Information 4801 Executive Park Ct N. Bldg 200 Ste. I had a drafty kitchen casement window with wood rot. Find a Business Add Your Business We require all users - pros and homeowners - to uphold our core values as outlined in our, Install or Replace an Asphalt Shingle Roof, Install or Completely Replace Vinyl Siding, Related Services Available from Other Pros >, Manslaughter/murder/homicide/vehicular homicide, Other felonies not listed above that occurred in the past seven years, Contracting without a license in the past seven years. I work with contractors every day. Their specialty includes: Energy Efficient Siding Roofing Picture Replacement Bay Garden Gutters Awning Installation Double Hung Exterior Hopper Bow Slider Casement Vinyl Windows and Patio Custom Doors Window World