The Excellence Club represents the ultimate in luxury, privacy, exclusivity and service. The Excellence Riviera Cancun was around 10-15% cheaper compared to the Excellence Playa Mujeres resort, so if you are looking for a good value option with top quality service and food the Riviera Cancun resort is a strong choice. Customer service can not be matched or outdone. We're in Mexico - there's no reason to have bad tequila at the bars. The poolside food options are pizza and cheeseburgers. Are there opportunities to exercise at Excellence Riviera Cancun? But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. Excellence Cancun had a very similar feel and layout but with some noticeable differences, many due to COVID. Please, receive our warmest regards from The Excellence Collection. We made sure to try some of the dishes that we had never had before and found a gem of a dish with the Chilaxtle which is a braised pork in a chili sauce with rice. Excellence Riviera Cancun Riviera Maya, Cancun 77580, Mexico. Excellence Riviera Cancun 24,088 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! From what we have read from the reviews, Excellence has really stepped up its game in creating a clean and safe environment in these uncertain times. Six meandering pools wind through their grounds. Whatever your preference or hobby, Excellence Riviera Cancun has the perfect option waiting for you. Necessary cookies are absolutely essential for the website to function properly. Ensuring proper protocols are in place. This is a lovely little beach town that doesnt have the nightclubs and throngs of tourists that you will find in the main Cancun area. Juarez, Km 324 - 342, Mza. He made it so fun! He had a cooler of snacks, soda, and beer that made the quick drive even that much more relaxing. The sand was piercingly white and the ocean had turquoise colors to it. We were able to get a few drinks and a beachside lunch while preparing to leave, our luggage held safely with the luggage team (another unheard of level of service if youre seeing a trend here)! When we stayed in late 2017, we were in an Excellence Club Junior suite and stayed for a week. Does Excellence Riviera Cancun offer any business services? This is the main buffet at the resort and is most likely the restaurant that you will frequent the most. Our driver wore a mask and we did too in the enclosed space. There are only four bikes available to guests, so you need to show up super early to get a spot. When you compare the volume of restaurants on offer to the capacity of the resort there are a very high amount of restaurants for its size. Until this trip our phones spent most of the time in the room safe. No sign of any Mexican Food like you would expect to be available? They even take the time for issues like crunchy bacon vs chewy if you have a preference. The atmosphere in Las Olas was also buzzing, which always adds to the experience. Excellence Riviera Cancun 24,095 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! At Excellence resorts, there is a wide range of rooms on offer. It has been a pleasure having you with us and we look forward to hosting you back soon. Thank you for letting us know how memorable and special was your stay, due to our hotel facilities, the food & drinks quality encountered, amusing entertainment, and the outstanding service provided by our colleagues. They do advise that you ring before your trip to check availability. It has lovely sea views and is located in a small corner of the resort. All the house wine is the same at every bar and restaurant and it's really bad. There were plenty of activities you could enjoy or be a part of. There are so many wonderful choices for any food or drink. We were able to get a covid test at the resort to return to the US. The staff is friendly and fast. These cookies do not store any personal information. So, if you value privacy the Excellence club might be for you. The resort has a couple of adult only pools and a beach area which made the experience amazing. The driver was friendly and We never leave reviews, because all the other great reviews are true about this place. The cuisine has so much variety, the drinks are made to the standard you expect. more. This wine tastes bad. Excellence Riviera Cancun. We would suggest booking before you go. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. However, I don't know what connections they have, but 10 minutes later we were talking to an airline agent. Basmati (Indian), also well done. They were waiting with a very comfortable luxury SUV for us outside the airport. Overall the food selection was wide and of good quality. Please, receive our warmest regards from The Excellence Collection. There are six main pools in the resort and a number of jacuzzis dotted throughout as well. You will be greeted with a glass of bubbly and youll be checked in, in a matter of minutes. It has been a pleasure having you with us and we look forward to seeing you back soon. There is a capacity limit for safety reasons, so you might have to wait outside for a few minutes depending on the time of day. Plus, people tend to dress nicely at night for the performances and shows, so Id bring a few nicer outfits. I read hundreds of reviews on Google before selecting this hotel. Visit hotel website. Review of Excellence Riviera Cancun Reviewed March 18, 2011 First, the good. We made our way down to the beach every day around 11:00, and had no problems finding chairs. 13K views 6 months ago EXCELLENCE RIVIERA CANCUN This video is for informational purposes based on our recent trip to ERC in July of 2022. Please, receive our warmest regards from The Excellence Collection. Which languages are spoken by the staff at Excellence Riviera Cancun? Actually I can't decide on where I want to stay or should stay? For those wondering what the differences are between Excellence Riviera Cancun and Excellence Playa Mujeres, the amenities and rooms are largely similarly, but Excellence Playa Mujeres is a farther drive from the airport (45 minutes) and its beach isn't quite as impressive. Other than requiring masks the Cancun airport was operating like it always has. There are a few drawbacks to this beach. We really enjoyed the butter chicken and the onion bhajis. Again this course is on the premium side and can cost up to $300 for around. Thank you again to all of you for making our time at ERC so incredible., Until next time - we'll see you again in April 2024! A couple of the restaurants are adult only as well. By noon, it's no longer refreshing. The breakfast buffet, it was ok. What was an undiscovered treasure was room service - truly excellent. 2 Its the perfect spot for a romantic dinner. Excellence Riviera Cancun: 5th time and 5 stars again - See 24,097 traveler reviews, 26,126 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. All the restaurants are very average. We didnt really see anyone swimming in the ocean when we visited as it really was too choppy for a dip. Dear guest, First and foremost, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with the TripAdvisor community. Dear guest,First and foremost, we would like to thank you for choosing Excellence Riviera Cancun and for taking the time to share this review with other travelers.We are pleased to know the services you enjoyed throughout your holidays staying at our property, although we are sorry to read that there are a few things we need to work on, as The Excellence Collection is recognized for achieving superior quality in appearance and maintenance of our properties and facilities, just as many other attributes that enable us to provide the supreme Luxury all-inclusive experience. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. They were waiting with a very comfortable luxury SUV for us outside the airport. 11/10 rating. a Hard Rock Hotel Riviera Maya s az UNICO 2087 otthont ad Cancun s Riviera Maya krnyke a WTTC globlis biztonsgi blyegnek elnyersvel bizonytotta, hogy biztonsgos hely a ltogatk szmra. All the activities were well done, but out of the pack Gonzalo and Julio were on top. I am willing to put up with the inconvenience during these strange times, but I hope it is not a permanent change. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. I'm looking for some suggestions of places to play, and the. #1 of 10 all-inclusives in Puerto Morelos, Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico. 6 total swimming pools, including 1 handicap accessible pool and 1 Excellence Club pool 3 whirlpools in the pool areas, including 1 for Excellence Club But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. You can plan ahead for the restaurants youll visit and when since some close one or two days a week. The food was where the disappointment came. If you stay in an Excellence Club room the bottles in your room are upgraded to premium spirits. They serve the complete range of caffeine-infused delights as well as a range of freshly baked treats. Package deal Contact accommodation for availability. Please, receive our warmest regards from The Excellence Collection. They were so attentive and we had so much fun dancing and doing activities with them. 18+. We had issues getting an appointment when we visited. Alejandro at the bar with the pizza oven is great too. Tripadvisor performs checks on reviews. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Excellence Riviera Cancun: Relaxing Get Away - Read 24,088 reviews, view 26,116 photos, and find great deals for Excellence Riviera Cancun at Tripadvisor You name it and they have it. Stocked Mini-bar with all of the goodies you could ever need. COVID Safety: We are vaccinated, so felt safe traveling. Toggle Excellence Riviera Cancun. The resort is run by the Fairmont hotel company so youre looking at a minimum of $200 around. When choosing an all-inclusive resort I think the food is the most important element we look at. Please, receive our warmest regards from The Excellence Collection. Our room was cleaned in the morning around 10.30 am each day and there was a further turndown service and quick room spruce up in the evenings. A bottle of Jose Cuervo tequila, Captain Morgans Rum, Smirnoff Vodka, and a bottle of red wine. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. There are a range of precautions that the Excellence chain of resorts has put in place and if you would like to review these they can be found here. Whilst it is not the first inhabited place in the Americas, it is the first official country and Santo Domingo became the first official capital with the first . The seaweed on the beach can pile up, despite the staffs removal on multiple intervals each day. You can ask to extend this and when we stayed the staff was happy to facilitate a later check out as our flight was in the evening. There is a lot to be seen in this area of the world. Prices are the average nightly price provided by our partners and may not include all taxes and fees. This Greg Norman-designed course was the first course in Latin America to stage a PGA tour event and has a recurring event every October, so you know the course is legitimately good. For this trip, we got a spa view swim out. Unfortunately we were too stressed out to remember names, so all we can say is, "Thank you, Excellence. Dear guest,First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers.We are pleased to hear from you that we were able to exceed your expectations due to our stunning and well-maintained facilities, and there are plenty of food options to choose from and so are the entertainment choices. Juan at the martini bar is the best bartender. The resort was about 60% capacity, plenty of time for extras - we didn't really see a difference. We worked out our new flights and needed to change our airport transfer. Dear guest,First of all, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to share your feedback with the TripAdvisor readers.We are glad to read that our staff made sure that everything was absolutely taken care of and every request was delivered going out of their way. That combined with all the staff wearing masks makes communication a little more cumbersome compared to past trips. On average the Riviera Cancun location comes in around 10-15% cheaper than the adults-only resorts in Playa Mujeres. There is certainly no lack of bars on hand in this resort, so a cold drink will always be within reach. Thank you to all the employees of the resort from bartenders, waiters, chefs, entertainment people, cleaners, pool guys, concierge and everyone else who makes The. Excellence Riviera Cancun: Beautiful, high quality resort with welcoming staff - See 24,088 traveler reviews, 26,116 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. Its a very smooth process. A traditional French-style eatery serves up some really well-done dishes. We don't do repeat's on any other holidays we take, but there's so much about ERC that makes us come back again and again. The front desk already had our test scheduled based on our departure time when we checked in. Food was great. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers. The club lounge is basically a private bar/restaurant area that is open all throughout the day. The commute from the resort to the airport also took over an hour due to traffic. There is also a large room service menu that is available 24/7, so if you ever get peckish you order in some grub. If youre looking for privacy, this is the room type for you. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your holiday destination once again and for taking the time to share this review with the TripAdvisor community. Our second time staying at an Excellence resort. It remains our goal to be able to make all of these resorts run on 100% renewable energy that is green and clean. The Excellence club has a range of benefits that are included in your package. The service was that of a 5-star resort and the staff were genuinely just friendly, which was great to see and made you feel so much more at ease. For us, at InspoVacay the drinks offering is a very important aspect of an all-inclusive. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Dreams resorts All your questions answered! The bar service on the beach was on point and our drinks never reached the bottoms. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. Before you go, Id recommend downloading the Excellence app. The Excellence Riviera Cancun's offers 19,695 square feet of meeting and event space, including a grand ballroom and outdoor venues. The Good. One other thing to note on departure is that although checkout is at noon, the Excellence encourages you to use the pools, bars and restaurants while you wait for your shuttle. From the moment we walked in, we were treated like VIPs! Excellence Riviera Cancun is recognized for paying attention to detail since the attitude of our staff is intended to exceed our guests highest expectations and provide them a service as personalized as possible. Cancun is a safe town to visit - locals are friendly and crime . The beach was very clean, they do a good job cleaning up trash compared to other resorts while we walked down the shore. Our 4th getaway to the Excellence Riviera Cancun. Excellence Playa Mujeres A Comprehensive Review 2023, Our Best All-Inclusive Resorts In Puerto Vallarta for Food, Our Best All-Inclusive Resorts in Los Cabos for Food. The bartenders can make change, but this is something we wished wed done to avoid needing to ask for this each day. The resort was impeccably clean. Daytime Activities Now 497 on Tripadvisor: Excellence Riviera Cancun, Riviera Maya. So, you were never too far away from a member of staff that could help you out. A big change, they no longer provide straws. Is parking available at Excellence Riviera Cancun? The housekeeping team was super-efficient. My Wife and I spent a week for our honeymoon. The staff at ERC are nothing short of amazing. The staff at the Excellence Riviera Cancun do everything they can to keep you entertained throughout your stay. These are just some of the people that make the ERC so special for. Overall, we plan to return next winter and think weve found a perfect spot!! We visited Excellence Riviera Cancun - again - for the ninth time since 2015. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. Beyond that, the airport is operating like normal. We recommend going around an hour before the tour commences to get on the tour. The seating area is vast so therell never be any issue getting a table here and there is a nice outdoor eating area which is the perfect spot for an early morning breakfast. The service at the Excellence Riviera Cancun was particularly good, any issues or requests were dealt with almost immediately and you would receive a follow up phone call to confirm your request had been dealt with. The beautiful Cancun weather takes care of the heating of the pools for the rest of the year. Also, the liquor choices are really bad. Although lobster is in the name of the restaurant we found that the lobster offering of the Lobster risotto and the grilled lobster was a little overcooked for our liking. Because the ocean was not appealing, the pool areas were packed. We started off with bloody marys in the morning and progressed our way through a variety of drinks throughout the day. The staff speaks multiple languages, including English and Spanish. Everyone is expected to use their phone with a downloaded app to see the menus. That said, there are unique dangers with being in Cancun, like the small risk of violent crime, and alcohol-fueled violence because of the party crowd. Youll be escorted to your room and your bags will be with you momentarily. I'm going 12/26/08-01/01/2009. Throughout the day there was a slate of events on from table tennis tournaments to cooking classes there are an array of things to keep you occupied throughout the day. If you want a specific liquor, just request it. Again, this service differentiated the Excellence and made the experience incredible. It is mandatory to procure user consent prior to running these cookies on your website. Q. In addition, the food area is an important aspect we consider and thats why our Chefs are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway, we did not seem to blow you away with delicious food in every meal at some restaurants. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your honeymoon destination and for taking the time to share this review with the TripAdvisor community. My wife and I will be staying at the Excellence Riviera Cancun for 5 nights, and I'd like to play golf for a couple of those days. If youre into premium spirits and liquors and plan on drinking a lot of these then the Excellence club might be worth it. The staff was absolutely incredible. You are surrounded by breath taking views, lush gardens, amazing architecture. Before you arrive, try and request a room in building 1, its the shortest walking distance to all of the main areas. Excellence Riviera Cancun is an adults only resort (18 years and over). Tripadvisor performs checks on reviews. Yes, parking is available for guest and it is complimentary. Dreams Riviera Cancun Resort & Spa: Love the size of this resort besides everything else.. - See 11,260 traveler reviews, 11,384 candid photos, and great deals for Dreams Riviera Cancun Resort & Spa at Tripadvisor. We were a little nervous going due to the Covid situation but once we got there we felt safe and were able to relax. Occasionally, there was a waitthis was the longest on the weekends, but plan ahead. The staff here were very good and the service was seamless, but the food definitely was a letdown. Can't complain about eating next to the ocean with chips and guac. The front desk asked for the number and informed us they would call for us. There really is no reason to leave the resort if you dont want to do excursions or visit some of the local towns. Masks are required on flights and airport. There are several restaurants and none disappoint. Cancun Tourism Cancun Hotels Cancun Bed and Breakfast Cancun Vacation Rentals Cancun Vacation Packages Flights to Cancun Cancun Restaurants It might be a good idea to research some of . Review tags are currently only available for English language reviews. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. We really liked the Italian offering here. When we arrived and those big wooden front doors opened to let us in, we knew we were home again! It is just a slight reduction that you wouldn't notice if you haven't been there before. When we stayed we were in Junior with a rooftop plunge pool. We can assure you that we will forward your kind words to our team for their contribution.It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. He remembered our names. There are daily specials that are offered on Spa treatments every day, so its worth checking these out as it makes the Spa a lot more affordable. Excellence Riviera Cancun, Riviera Maya: See 24,099 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Prepare by getting your name on the books and grabbing a drink, or two. Also, there are dress codes at the restaurants, so you can see the attire needed in the app and pack accordingly. The pools are kept very clean, we noticed the staff doing tests on the water every night. Brands such as Grey Goose, Johnny Walker Black are available. All Excellence resorts really pride themselves on their service and luxury and the Excellence Riviera Cancun is no different. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. Although it was a little murky in parts. The Excellence Collection will be providing COVID-19 antigen or PCR tests to guests with a return flight to a country that requires proof of a negative result. We interacted with dozens of excellence team members and all were happy, eager to assist, and seemed genuinely concerned with your experience. Lock in the lowest price from these sites. We are very pleased to know that our staff was able to make your stay a relaxing and memorable experience due to the excellent service provided and they are the reason why you will keep on coming back. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. The service, the food, and the atmosphere around the resort were top quality. This is the place to be if there is any game or sporting event. From the service to the food and the amenities on offer, this place is the perfect spot to unwind and relax. You can also put your name in to return later and get a drink or enjoy the live entertainment. Please, receive our warmest regards from The Excellence Collection. There are no golf courses in this resort, but there are a number of choices within a 30-minute drive. We are delighted to read that our All-Inclusive luxury resort exceeded your expectations in all aspects that are taken care of. Yes, free parking is available to guests. We were very keen to do this, but could never get a spot on the tour. For people who like to half float, half walk, it wasn't really possible.The water was maybe three feet deep if not lower. Federal 307 Chet-Pto. Excellence Riviera Cancun - Adults Only All Inclusive, Puerto Morelos: $605 Room Prices & Reviews | Travelocity Groups & meetings Mobile See all hotels Puerto Morelos 1 Room Book online or call 1-855-214-3079 Travelocity.com Hotels Mexico Quintana Roo Puerto Morelos Hotels If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Expect to wait between 1-1.5 hrs during rush times but presentation and quality made the wait well worth it. We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. The Hibachi can be difficult to get reservations (the only restaurant that takes them) but worth it.Excellence Service. I would highly recommend this resort to anyone! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Just have the paper results ready at flight check-in at the airport. The building itself is pretty stunning and the circuit of hydrotherapy waters is available to people booking treatments in the spa. We noticed this wouldnt be the case with all the resorts nearby, as many had large piles of dry seaweed along the shore covered in sand gnats (this didnt happen at the Excellence). Juarez, Puerto Morelos, QROO 1-844-663-2269 Price Guarantee Get more as an Orbitz Rewards member 4.6 out of 5 "Excellent!" Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. Located between the lush jungle and the turquoise sea, it features redesigned rooms and suites that honor Mexican artisanal traditions . We estimate they took away about 25% of the pool chairs and restaurant seats. Like most all-inclusive, there is a wide selection of evening shows and entertainment on offer. This is the version of our website addressed to speakers of English in the United States. These cookies will be stored in your browser only with your consent. We look forward to welcoming you back soon to your home away from home. Yes, Excellence Riviera Cancun offers airport transportation for guests. There are really only a handful of features that we see real benefit in. We ordered the Mole and the Buro Callejero and they were both bland and under seasoned. We actually never ran out of anything. The staff are genuinely friendly and do everything in their means to make your trip run as smoothly as possible. What food & drink options are available at Excellence Riviera Cancun?