You can access both the website and app for HBO Max. Turn them off on HBO Max under subtitles? If youre looking to turn off the narrator on HBO Max, there are a few steps you can take. Press question mark to learn the rest of the keyboard shortcuts. If you have a traditional cable TV input connected to your Roku, you might discover that cable TV programming can also have this kind of descriptive audio. I'm trying to watch my show and audio description will just randomly turn on and it's so annoying it says they're off but they're not can't watch my show I'm too distracted one of the worst streaming apps If anyone knows how to fix this please help me. First, you'll want to open up the HBO Max app and click on the three lines in the top left corner. This does not effect our editorial in any way. We try our best to keep things fair and balanced, in order to help you make the best choice for you. Even if you turn off the Screen Reader, you might still find your Roku unexpectedly talking to you. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Hopefully, HBO will patch out the bug soon. Thank you for the help, I'm on latest version and that didn't fix the issue. In short, this article discusses how to turn off voice narration and closed captions in HBO Max. It was annoying af. Classified information or material must be stored under conditions that prevent unauthorized persons from gaining access to it. Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. Second, you can go to the Audio Description Settings on your account and turn it off. When HBO Max announced its upcoming streaming service, many were curious about how it would differ from its competitors. If you want to turn them back on, you click on English CC below. If you need to disable descriptive audio, it's controlled separately for each streaming app. There are a few reasons why you might not be able to turn off audio description on your TV. Which device are you using? Toggle the switch to the "Off" position. Which method did you use to resolve the issue? If the problem relates to a Samsung TV, you may want to reach out to Samsung support using the link below. To turn off audio descriptions, re-open the Audio and Captions menu and choose the original language in the Audio section. The Bottom Line how to turn off audio description on hbo max Suite 119-181 The third reason you might not be able to turn off audio description is that the feature might be locked. From there, select "Settings" and then "General." Under "Narrator," you can toggle the narrator off. Remember in the 80s and 90s when Sun-In was the it product of the hair product world? However, despite this unique approach to entertaining people, the audience complains that the feature turns on by itself and would not turn off easily. Check out some articles below for a nice set of headphones that you could use to listen to your favourite HBO max Shows, If you would like to read more articles like this then click any of the articles below. Nicola66. cshutch. Customize subtitles and captions Swipe up, and then do one of the following: Press the Play/Pause button to save your changes. However, if you have Apples smart tv, all you need to say is, Siri, turn off voiceover, and the rest will be done by the tv. Here's how: Navigate HBO Max Press Tab or the arrow keys to move between items. In the event that this does not work you can do one of the following to help turn off the audio descriptions on HBO Max. It can be used to describe the action, the setting, the characters, and the dialogue. It will also discuss the different things that you can do if the standard method of turning off audio descriptions on HBO Max does not work. Click on the three lines in the top left corner of the screen. Move down and choose the Audio and Subtitles icon. All Rights Reserved, By submitting your email, you agree to our. These instructions are for those who have the HBO app installed on their phone, be it Andriod or iPhone. HBO Max is also available at a lower price point than other streaming services. Meta backs new tool for removing sexual images of minors posted online, Mark Zuckerberg says Meta now has a team building AI tools and personas, Whoops! Crypto company Gemini is having some trouble with fraud, Some Pixel phones are crashing after playing a certain YouTube video. English - Original instead of English - Audio Description ). The feature is introduced to narrate the gestures such as turning around, rolling eyes, winking etc. Finally, the narrator can help draw attention to important plot points. Your video should now be working properly. This feature can be turned on or off depending on your preferences. Sometimes there may be a glitch that causes the app to do things its not supposed to do. I have tried different methods of turning off the audio descriptions on HBO max and would like to help solve the problem for you as well. A descrambler is a device that you can purchase which will remove the audio description track from the signal. Turning audio description on/off varies depending on your TV make and model; TVs have different remote controls and Settings menus. But that is different than the voice description, which is comes from the broadcast. In the Audio section,tap English Audio Description.. Signing out of HBO Max has been deliberately made to be as cumbersome as all subscription apps are. Most of the time, the fault is in the smart tv settings. The audio descriptions and other changes will [allow] our community to share equally with family and friends in the truly universal pastime of viewing television and movies, said Dan Spoone, president of the American Council of the Blind, in a statement today. Described content will double to at least 6,000 hours in total . Unplug your streaming media player (e.g. I found that I have to enable descriptive Audio and then immediately disable to turn it off. Watch on There are several ways that you can get rid of audio description on HBO Max. The settings for subtitles and audio come up on the top of the screen. Create an account to follow your favorite communities and start taking part in conversations. Where In the US Can you turn right on red? Theres now a category in HBO Max that lists all of the currently described shows and movies in one place, though it doesnt yet show up on TV apps. This can be useful if you are having difficulty hearing the audio or if you want to change the audio to a different language. However, if the audio description is still on, then now is the time to contact HBO Max. The option is currently available on the website and. Using AppleTV 4K (1st Gen) and every time I watch something on HBO Max, I have annoying Audio Description. Second, use the arrow buttons to scroll down and select Settings. For example, if youre in a meeting or in a place where you dont want people to know youre using a disability-related app. This is the best option if you want to remove the audio description from all programmes. Now descriptive audio will be turned off, and you can go about your day without worrying about people knowing youre using a disability-related app. Fortunately, there are easy ways to fix it. Clear Cache from your phone or browser. Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. You can also turn captions or subtitles on or off and customize their appearance. From there, select "Settings" and then "General." By releasing details about its upcoming shows and movies, HBO Max is hoping to get people excited about its service. Why is HBO Max playing Audio Description? Know more about HBO Max Audio Description. At the time of this articles publication, all of the titles listed above now have audio description available. This has included not just the shows and movies that will be available, but also the features that will be included on the platform. Another big selling point of HBO Max has been the premiere of Zack Snyders Justice League, a four-hour epic superhero event. How to turn off HBO Max? After episode 2, ADS is permanently on no matter what I do. If you have a video that includes audio descriptions, Apple TV can play them for you. Check the Google Play Store or the Apple Store to update your version of the app. This should be the starting point for potential fixes of any bugs or issues with the HBO max app in the event that the above steps do not work. Audio description (AD) is a narration track that describes what is happening on-screen for people who are blind or have low vision. To turn the audio descriptions on in your videos is the same for both platforms. How to turn off audio description on HBO max, 1. In "Settings," select "Accessibility." Dave Johnson 4. thats it. Your email address will not be published. What happens to the spring of a bathroom scale when a weight is placed on it? There may be times when you dont want descriptive audio to play on your iPhone. You then get taken to a screen with audio and subtitles. Los Angeles, April 1 Last week, HBO Max became the latest streaming giant to add audio description to their content. In a swimming race, what stroke do you not start from a diving block? Descriptive Audio is a feature that each streaming service implements on its own, so if you hear it and want to disable it, you need to do it from within the streaming app where you hear the audio. Restart your device. The purpose of Audio Description is to help entertain visually impaired people who cannot watch the gestures of characters in a movie. If you have an existing report and you want to add sorting or grouping to it, or if you want to modify the reports existing sorting or grouping, this section helps you get started. Open the drop-down menu on your smart tv. Try using another HDMI port on your TV. They join the ranks of other huge streaming platforms like Netflix, Hulu, Amazon Prime, Apple TV+ and Disney+ to provide accessible content to their audiences. This narrator is there to provide an introduction to the service and to give you an overview of its features. You can update the app, Clear Cache, Reinstall the app, Restart the App, Contact HBO Max Support or Sign Out And Sign Back Into your account. 5. Why is HBO Max Playing Audio Description? The narrator also provides a brief introduction to each of HBO Maxs main features. To find out how to change the caption styling, go to Xbox: Closed captioning settings. Are you also annoyed with the audio descriptions on HBO Max? This guide will show you how to turn it off. Other reasons may include, a problem in Settings, a bug or you might need an HBO Max updated version. How do I turn off Audio Description Narration? The fastest way to fix any problem with the HBO Max app is to restart it. However, it is possible to do this. The agreement called for at least 1,500 hours of described content on HBO Max by the end of this March, increasing to at least 6,000 hours by the end of March 2023. This article will discuss how to turn off audio descriptions on HBO max. Disconnect and reconnect both ends of your HDMI cable. Use the up down keys to select English and press OK. | Fri 11 Jul 2014 17:20:51 #4 |. Training customer service representatives on how to better assist customers with disabilities, which includes sensitivity training and assistive technology. Cheers. Toggle the Descriptive Audio option off. Here you can adjust the closed captioning font, color, size, and opacity. Here you can adjust the closed captioning font, color, size, and opacity. The agreement called for at least 1,500 hours of described content on HBO Max by the end of this March, increasing to at least 6,000 hours by the end of March 2023. Your video shouldnt have audio descriptions now. There will be ongoing efforts to increase HBO Max's described library from 1,500 hours to 3,000 hours by the end of March 2022. Tap Audio Descriptions. Go to the app's menu and turn Audio Description off. Updated hbo max app and it stopped immediately. Didn't work. You should also head over to the play store or the app store and leave a review in the app review section. In the app, start the video, then hit pause on your remote. Such bugs affect viewers by turning on settings that are unwanted and uncalled for. For those who are unaware, audio description is a secondary audio . Contact Us | Privacy Policy | TOS | All Rights Reserved. Audio descriptions are useful for people who are blind or visually impaired, as they provide context that isnt obvious from only hearing dialogue and music. Turning on audio description.Image: WarnerMedia. From Sesame Street for kids, to TCM classics like Casablanca for adults, there is content suitable for all ages. Fifth, use the arrow buttons to change the Narrator setting from On to Off. WarnerMedia Direct has agreed to provide audio description for at least 1,500 hours of new and existing programming on HBO Max by the end of March 2021. Try reversing the ends of your HDMI/optical cable or using a different cable. First, you can press the Audio Description Off button on your remote. The HBO Max audio description option was introduced in good spirits. This is especially the case if I am listening at work or in the malls. After clicking Enter, search the Accessibility option in Settings. HBO Max is a streaming service that offers a wide range of TV shows, movies, and documentaries. 2. If you buy something from a Verge link, Vox Media may earn a commission. Restart the App 6. If the above closed caption steps don't work, change the closed caption setting on your Samsung TV. Click on the circle on the face of your iPhone, Then click on update all or update in order to update a single app. This makes it an ideal option for people who are blind or have low vision. Select titles on HBO Max now have audio descriptions, which are separate audio tracks that describe whats visually happening on-screen. Select Settings in the sidebar on the left. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider. Press the selection button on the remote to disable the Voice Guide. Open HBO Max and select the show or movie that you want to watch. Ensure that if you have Bluetooth on, then it is paired to your device and not anyone elses device.